How Does Pre-Ordering Work at Bahana?
Our Philosophy
At Bahana, we primarily work on a pre-order basis. This approach allows us to:
- Reduce waste by only producing what is ordered
- Guarantee ethical, quality manufacturing
- Offer fair prices without excess stock
- Uphold our environmental commitment
- Maintain unique pieces and limited collections
Steps for Your Order
1. Pre-order Placement
- You choose your item
- You immediately receive a confirmation email
- Your invoice is available in your customer area
- Payment is debited at the time of order
2. Production Phase (2-3 weeks)
- Raw material sourcing
- Manufacturing of your item(s)
- Rigorous quality control
3. Preparation and Shipping
- Careful packaging of your item
- Tracking number sent by email
- Delivery in 2-5 working days depending on your zone in mainland France
Our Communication with You
Upon Order Confirmation
- Immediate confirmation email
- Details of your order
- Pre-order invoice
- Estimated shipping date
During Production
- Email on progress
- Notifications of important steps
- Update in case of delay change
Upon Shipping
- Email with tracking number
- Delivery instructions
- Care guide for your item
- Invitation to join our community
Anticipated Delays
Ordering a product on pre-sale allows you to reserve an item directly. Please note: stock may be depleted during pre-sale. Keep an eye on your inbox for email updates regarding your order.
Indicative Timeline
Average Total Lead Time: 3 weeks + delivery time.
Please note that these deadlines are approximate and subject to change seasonally.
If you have any further questions, please email us at contact@bahanacollection.com