How Does Pre-Order Work At Bahana?
Our Philosophy
At Bahana, we have chosen to work exclusively on pre-orders. This approach allows us to:
- Reduce waste by only producing what is ordered
- Guarantee quality ethical manufacturing
- Offer fair prices without excess stock
- Respect our environmental commitment
- Keep unique pieces and limited collections
The Steps of your Order
1. Placing the Pre-order
- You choose your item
- You will immediately receive a confirmation email
- Your invoice is available in your customer area
- Payment is debited at the time of ordering
2. Production phase (8-10 weeks)
- Supply of recycled raw materials
- Manufacturing your item(s)
- Rigorous quality control
3. Preparation and Shipping
- Careful packaging of your item
- Sending the tracking number by email
- Delivery in 2-5 working days depending on your area
Our Communication with You
Upon Order Confirmation
- Immediate confirmation email
- Details of your order
- Pre-order invoice
- Estimated Shipping Date
During Production
- Weekly progress email
- Notifications of important milestones
- Update if deadline changes
- Behind-the-scenes photos
To the Expedition
- Email with tracking number
- Delivery Instructions
- Care guide for your item
- Invitation to join our community
Expected Deadlines
Ordering a pre-sale product allows you to reserve an item directly. Please note: stocks may be exhausted during pre-sale. Keep an eye on your inbox for email updates regarding your order.
Timeline Indicative
- D+2: Confirmation of the deadline
- S1-S7: Production phase
- S8: Quality control
- S8: Shipping
- S8+2-5 days: Reception
Average Total Delivery Time: 8-10 weeks + delivery time.
Please note that these deadlines are approximate and subject to change.
If you have any further questions, please email us at contact@bahanacollection.com